Our car had several dents, scratches and marks all over the vehicle. This is absurd. Be careful using third party reservations as well. Budget Car Rental New Zealand 9.16667 /10 first thoughts were - drinks, change and trash left in rental car. After the trip we again tried to reach out to the company but were told that as a contract was signed we were responsible for the charge. Pay for a compact car rental and get something larger with the Wild Card rental. Enjoy reading our tips and recommendations. 78 reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. I will be seeing them in court! Spent 4 hours trying to get a human being on the phone. This is absolutely horrible business. Thrifty was correct, the toll rd is privately owned and the whole pay system is flawed. Standard $17/day. This was the worst rental experience of my life. Advantage Rent A Car. Not to mention the extra mileage (about 1,500) incurred on our car that I wanted to avoid in the first place. Customer service was no help.They basically stole $120 from me.I learned my lesson...read everything on the agreement very closely. Bucks extra and said they would give me the 400 back after I returned the car. Received a charge of $107.10 afterwards which was non-negotiable for insurance which i already had. A free inside look at company reviews and salaries posted anonymously by employees. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. at first I wondered if this was a reason the reviews didn't seem as good as other companies. When I returned the car the attendant, Tony rushed us out of the car and would not let us double check the interior. A free inside look at company reviews and salaries posted anonymously by employees. When she gave them the credit card that I made the reservation with, that had my name on it, they refuse to take it, and demanded something with her name on it. It focuses on serving cost-conscious consumers and business travelers. Whether it's a sedan to chase the sun or a 4x4 to see the moon rise, Thrifty holds the key to getting there-conveniently, affordably, & always in style. said I still had to leave a credit card deposit of $200 and pay for insurance which was already paid for by my employer. Why if the rental was paid for in advance? I would’ve stopped to get another car but they were so understaffed I was just fortunate to get a car. After going back and forth on some items we were finally assigned a car we had booked through Orbitz. My son tracked the phone and it was clearly in the area where we were. Again, numerous emails unreturned, and customer service reps not being able to give me information, make changes or be helpful in the least, other than inform me that they would ding my credit if I did not pay them. We were given three pieces of paper and never given a contract. How this company manages to stay in business is beyond me. Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car. They charged me 400. As we are in COVID, this was extremely concerning on my end. I declined all additional insurance before renting the car and they had me sign the receipt then at the end of the trip decided to add the LDW for $300!!!! They gave me a "Mid-Size" SUV (Dodge Journey Crossroad) when I had paid for a "Full-Size" SUV, saying they didn't have anything bigger. Each time I went thru, the toll was recorded by license plate photo and billed to Thrifty who then sent a bill for the toll to me and tacked on an "administrative fee" of $9.99 for each toll. I paid $379.42 and owe $100 and some change at the moment of pick up in Vegas. I called them to let them know about the smell in the vehicle. During the rental period, looking at what we paid and were being charged, the numbers did not make sense. We return the car better shape than when we got it. Agent did not document driver’s insurance. See reviews, photos, directions, phone numbers and more for Thrifty Rental Car locations in Smithfield, VA. I will never rent from Thrifty again. I took picture before we left the lot. Reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. DO NOT recommend Thrifty especially in Denver. Had a flat tire and no spare was in the car. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. Rentalcars.com have good prices but only for Dollar and Thifty. I rented a car from Thrifty in Denver, I paid for a premium vehicle and the car was mediocre. We rented a car from Thrifty. Thrifty charged us $47.70. Search for the best prices for Thrifty car rentals in Orlando. The third time when my wife was next in line, the agent pulled customers from the other line and made my wife wait. Our vacation plans were turned upside down at the last minute. I even called the location an hour before arriving to re-confirm a car was available with the confirmation number I was given. i called and talked with them and was assured no problem, they of course were charging my credit card daily. We’ll start sending you the news you need delivered straight to you. Read 1 more review about Thrifty Only the latest review will count in the company's TrustScore Alan 3 reviews. If you already have one and are renting a car, you can download the SunPass app to your phone and add the license plate tag to your SunPass acct for the time you are going to be using the rental car. To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! Will NEVER use Thrify again. Original review: Dec. 28, 2020. Also read 300 reviews of Thrifty in Denver & find all Thrifty pick up locations in … During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. Not to mention all the other random charges that took it from $296.12 to $951.00. 1,633 reviews. Shame on Thrifty for taking advantage of first time car renters. I picked up a car from DFW to DTW on 11/21 and returned on 11/23. Find 5 listings related to Thrifty Rental Car in Smithfield on YP.com. ConsumerAffairs is not a government agency. Thrifty Rent-A-Car ranks 126th among Car Rental sites. When it comes to price, Thrifty really does live up to its name. Two days later when I got my receipt through an email they overcharged me $400 trying to say that I smoked in the vehicle and I don't even smoke cigarettes. Go to the Enterprise that is a block or two away - I had a great experience there last October. That said a bit of research here might have saved you some $$$, I have lived in Denver for 20 years and have used the toll rd maybe 5 times, total. Thrifty website reviews are proudly powered by Feefo, the Global Feedback Engine. Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. For more information about reviews on ConsumerAffairs.com please visit our Refused to tell me the total until after the attendant had swiped my card. Worst customer service. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. ... reviews and/or responses on this website to affirm that the information provided is accurate. We disputed the charge with our credit card company. When I told them the day I picked it up that it smelled of smoke and garbage so I called them to dispute the charge and told them. Change or cancel your booking online quickly and easily ... Read all reviews on Thrifty in New Zealand. Blue Chip Rewards loyalty program comes with benefits like shorter lines, faster reservations, faster drop-off services and members-only discount offers. I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. The associate took my credit card info as a $200 hold for any damages and I was asked to sign the agreement. How would you rate this product? FAIR WARNING TO EVERYONE...THIS IS WHAT THEY SNEAK IN WHEN YOU'RE SIGNING FOR YOUR CAR. i got my promotion as well salary increment very late during my tenure. I call thrifty back. When my wife tried to explain, they wouldn't give her the time of day. Thrifty Car Rental Counter Agent (Former Employee) - Abu Dhabi, AZ - November 7, 2014 i enjoyed a lots working in this company initially, later on i have faced many problems due to my nativity as my G.M. How long and shook when the brakes were applied first place I wondered if this was the way... Everyone not to rent from them cheated out of my life to worry about it email to submit complaint. In who knows how long and shook when the brakes were applied... read everything the! To break the contract car I was caught in a storm in VA were... 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